End-to-end customer experience consulting for FinTech and BFSI that combines the synergy of technology and human expertise to streamline operations, mitigate risk, and fuel revenue growth - all while enhancing customer loyalty and reducing churn
24/7 Omnichannel Customer Support for Banks, Insurers and FinTechs
Tailored customer experience management solutions at speed and at scale, across every channel:
24/7 multilingual omnichannel support
Back-office operations
Account updates
Customer acquisition and onboarding
Merchant servicing
Al- and GenAl-powered chatbots
Self-service portals
Payment Processing Optimization
Seamless payment experiences that drive customer loyalty and accelerate revenue capture:
Embedded finance
Payment gateway integration
Cross-border payment solutions
Payment dispute resolution and management
Fraud Detection and Prevention
Al-powered risk mitigation to secure every transaction, prevent fraud, and protect customer trust:
Al-augmented fraud detection
Transaction monitoring
Identity verification and management
Know-your-customer (KYC) solutions
Chargeback management
Account takeover protection
InsurTech and Claims
Automated claims management solutions that reduce processing time and elevate policyholder satisfaction:
Insurance fraud detection and prevention
Claims processing outsourcing
Insurance and warranty sales
Predictive claims analysis
Claims triage automation
Policy enforcement and management
RegTech Compliance
Proactive compliance frameworks that streamline regulatory reporting and minimize financial risk:
