About UsAbout Us

About TDCX

Our story
WHO WE ARE

We’re passionate about helping brands achieve their business outcomes by providing outstanding customer experience (CX).

Our global team of CX professionals excels at resolving customer issues, driving sales, and safeguarding online communities on behalf of our clients who outsource their CX needs to us.

The core of our mission is to relieve our clients from the complexities of assembling large, multilingual specialist teams, managing infrastructure, and navigating intricate processes. This allows our clients to concentrate on their strategic goals while we handle the complexities behind the scenes

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.

Our CX expertise, innovative technology, proven track record, and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

Our services
Accelerate your business
growth with us
90

days to set up
teams
HIRE THE TALENT YOU NEED QUICKLY
88%

Client Satisfaction
2023
START YOUR CX JOURNEY WITH US TODAY
96%

business operations
in Asia-Pacific
PARTNER WITH AN EXPERT IN APAC MARKETS
Client TestimonialsClient Testimonials
Client Testimonials
Quote Mark
I love how they see themselves as being part of another company’s journey rather than focusing on short-term gain. Their team of experts is proactive, adaptable, and able to provide the best solutions for the client’s customers.
Head of Support,
Global Tech Company
Client Testimonials
Quote Mark
I love how they see themselves as being part of another company’s journey rather than focusing on short-term gain. Their team of experts is proactive, adaptable, and able to provide the best solutions for the client’s customers.
Client Testimonials
Head of Support,
A globally diverse
talent pool

0

Countries, one
unified team

0

Employees worldwide

0

Languages and dialects

0

Women in leadership
Our DNA
OUR DNA

At TDCX, we are a team of tight-knit, entrepreneurial, and dedicated people. At the heart of everything we do is our formula of quality people and enterprising work culture. We firmly believe that this approach enables us to tackle the most complex challenges and is one of the many reasons why our clients love us.

We also believe that it is impossible to deliver a superior CX without people. Hence, we strive to give our people meaningful careers and a productive and welcoming work environment.

Our #BeMore culture lies in empowering individuals to advance in their careers, and we believe that our people have the potential to #BeMore in their careers and their personal interests.

As TDCX grows, we remain committed to our core values of courage, initiative, teamwork, trust, and innovation. In keeping our values, we are always on the lookout for ways to help our people find their strengths and passion and provide opportunities to grow their careers.

Meet our leadership team
About UsAbout Us
Vision
Vision

To be the preferred partner to high-growth organizations and high-performing individuals.

Mission
Mission

To assist our partners and our people to achieve higher success through innovative and high-performance solutions.

Discover life at TDCX
Leaders
Leaders
Learn more
Campuses
Campuses
Learn more
Triumphs
Triumphs
Learn more
Sustainability
菲律宾 — 菲律宾的 TDHero 向菲律宾红十字会献血,至多可挽救 207 条生命。
菲律宾 — TDHero 探访了 Asilo de San Vicente de Paul 孤儿院,不仅带去礼物和食物,还与孩子们同玩同乐,散播欢乐与爱。
菲律宾 — 摄于菲律宾金达沃 TDCX 碳汇林奠基仪式。该项目由 TDCX 与菲律宾鹰基金会合作开展。
菲律宾 — 摄于希望工程活动的第二天,菲律宾宿务的失学青少年正在聆听 TDHero 的培训课,学习在客户服务行业工作所需具备的技能。
菲律宾 — 在希望工程活动中,宿务的 21 名失学青少年完成了为期三天的培训,该培训由 TDHero 主持、学习与发展引导师提供指导。该希望工程活动由 TDCX 与世界宣明会合作开展。
哥伦比亚 — TDCX 哥伦比亚的 22 名 TDpeep 前往昆迪纳马卡省拉卡莱拉的 Vereda el Triunfo 开展植树活动,借此机会重新与大自然建立联系,为环境保护做出贡献。
菲律宾 — 合规部的 TDHero 向菲律宾动物福利协会 (PAWS) 捐赠现金、食物、维生素和其他动物必需品。
菲律宾 — 摄于伊洛伊洛市莫洛区,Waves of Change: Coastal Clean Up Drive 活动结束后
马来西亚 — 为庆祝 2023 年世界献血者日,TDCX 马来西亚与马来西亚国家血库合作,参与无偿献血。这项有意义的活动是我们 #BeKinder 举措的一部分,旨在为我们的社区带来积极影响。
泰国 — 泰国的 TDPeep 组织了 TDCX Paint for Pals 活动,让员工有机会在 T 恤衫上涂鸦,展现自己的艺术设计。这些五彩斑斓的创意 T 恤已经成功送到 SOS 儿童村的孩童手中。
泰国 — 在泰瑞环保全球基金会 (TerraCycle Global Foundation) 的帮助下,我们的泰国团队成功开展运河清理活动,收集垃圾 2,092 公斤。
马来西亚 — TDCX 马来西亚与 Red Shield 合作,成功举办 Threads of Kindness 活动,向养老院、日托中心和社区服务中心捐赠了约 220 公斤的旧衣物。

Our efforts toward sustainability are focused on tangible actions. We prioritize social and environmental awareness and community engagement to make real, measurable improvements.

Explore our initiatives
菲律宾 — 菲律宾的 TDHero 向菲律宾红十字会献血,至多可挽救 207 条生命。
菲律宾 — TDHero 探访了 Asilo de San Vicente de Paul 孤儿院,不仅带去礼物和食物,还与孩子们同玩同乐,散播欢乐与爱。
菲律宾 — 摄于菲律宾金达沃 TDCX 碳汇林奠基仪式。该项目由 TDCX 与菲律宾鹰基金会合作开展。
菲律宾 — 摄于希望工程活动的第二天,菲律宾宿务的失学青少年正在聆听 TDHero 的培训课,学习在客户服务行业工作所需具备的技能。
菲律宾 — 在希望工程活动中,宿务的 21 名失学青少年完成了为期三天的培训,该培训由 TDHero 主持、学习与发展引导师提供指导。该希望工程活动由 TDCX 与世界宣明会合作开展。
哥伦比亚 — TDCX 哥伦比亚的 22 名 TDpeep 前往昆迪纳马卡省拉卡莱拉的 Vereda el Triunfo 开展植树活动,借此机会重新与大自然建立联系,为环境保护做出贡献。
菲律宾 — 合规部的 TDHero 向菲律宾动物福利协会 (PAWS) 捐赠现金、食物、维生素和其他动物必需品。
菲律宾 — 摄于伊洛伊洛市莫洛区,Waves of Change: Coastal Clean Up Drive 活动结束后
马来西亚 — 为庆祝 2023 年世界献血者日,TDCX 马来西亚与马来西亚国家血库合作,参与无偿献血。这项有意义的活动是我们 #BeKinder 举措的一部分,旨在为我们的社区带来积极影响。
泰国 — 泰国的 TDPeep 组织了 TDCX Paint for Pals 活动,让员工有机会在 T 恤衫上涂鸦,展现自己的艺术设计。这些五彩斑斓的创意 T 恤已经成功送到 SOS 儿童村的孩童手中。
泰国 — 在泰瑞环保全球基金会 (TerraCycle Global Foundation) 的帮助下,我们的泰国团队成功开展运河清理活动,收集垃圾 2,092 公斤。
马来西亚 — TDCX 马来西亚与 Red Shield 合作,成功举办 Threads of Kindness 活动,向养老院、日托中心和社区服务中心捐赠了约 220 公斤的旧衣物。