SPAIN - Q4 2018: - TDCX’s opening of its European headquarters in Barcelona, Spain marks the company’s ascent from an Asian-region award-winning contact centre to a global leading business services provider for the world’s most valuable brands.

TDCX Spain will provide high-quality skillsets and multi-lingual services around the European region.

“Not only is Barcelona the 4th most attractive city to work in the world according to BCG but our new workspace is also based in the heart of Barcelona’s Silicon Valley in close proximity to some of the world’s leading tech companies. This location gives us access to a huge pool of the finest talent in Barcelona and provides us with plenty of opportunities to be at the forefront of innovation and networking,” says Sophie Chelmick, Country Director of TDCX Spain. “Our workspaces are beautiful and well-designed” she goes on, “the exceptional talent of our workforce has been an integral part of our growth for more than 20 years, and we are proud to expand our presence in this beautiful country to yield great client experiences as well as to raise standards in customer contact.”

Laurent Junique, TDCX CEO adds, “The rationale for expanding into Europe was to give our global clients the same high levels of performance and low attrition they enjoy with us in Asia. Barcelona seemed to tick all the boxes to meet this objective and is a real magnet for attracting European and global talent.”

Beyond business-centric excellence, TDCX is happy to be a member of the @22 Network Association, a collective that fosters the conditions for a conscious and sustainable ecosystem of innovation in the city and leading events that positively impact its people, economy, environment and the city. We are thrilled to give back to the community by providing new job opportunities as well as to provide ongoing community support in Barcelona.

About TDCX

Since 1995, TDCX has grown into a boutique outsourced business services provider with a global presence, delivering world-class customer experience to global and most trusted brands. We operate from sites in Singapore, Malaysia, Thailand, Hong Kong, Philippines, Japan, China and Spain. Over 6,000 employees support and deliver customer-centric visibility and insights that improve clients’ brand experiences, increase centre performance and generate revenue in sales. TDCX has won over 180 local and international industry awards to date.