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Let’s dive into the world of AI

The tech industry is faced with a range of complex challenges, such as system compatibilities, AI biases, and the correlation between technology and human feedback.

Companies must align their technology and AI with the evolving market to stay relevant.

CX Talks Tech provides a platform for industry experts to discuss innovations and trends, helping companies to stay ahead of the game and prepare for what’s next.

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THE POWER AND PERILS OF GENERATIVE AI: OPPORTUNITIES, RISKS, AND ETHICAL CONSIDERATIONS

How generative AI learns and creates human-like language
The future of work with generative AI
Incorporating fairness and inclusivity in AI development and deployment
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Featured Speakers
Loukas Tourkomanis
CX Consultant
Loukas has spent his career in customer support, working for large scale BPOs and high growth tech companies such as Airbnb and Tiktok. He is currently a CX consultant working in the thought leadership space helping clients deliver value through research, outreach, and insightful content.
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Featured Speakers
Arjun Narayan
Head of Trust, Safety, and Customer Experience
Arjun is an accomplished leader with a background in IT and a passion for the intersection of technology and society. Currently heading up the Trust, Safety, and Ops Excellence team at SmartNews, Arjun has a proven track record of scaling teams at leading companies including Google, AWS, TikTok, and Kuaishou. Arjun specializes in generative AI and tech policy, striving to drive responsible innovation in the industry.
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Fireside Chat
Generative AI: The Printing Press Moment of Our Time?
Exploring the Future of Work: AI, Job Displacement, and Upskilling

How AI is already impacting work, and highlights the potential for augmented work and its promising possibilities

Optimizing AI Interaction through Prompt Engineering

The significance of prompt engineering in the age of AI, emphasizing the importance of asking the right questions to get effective answers

The Future of AI Ethics: Shaping a More Equitable Future Together

The importance of values in the development of AI and the potential consequences of not implementing ethical guidelines

Trust and Safety Professionals: The Next Frontier of AI Security

The need for trust and safety professionals to lead the way in designing safety controls to mitigate potential malicious use of AI

The Exciting Possibilities of AI

Exploring the amazing possibilities for the future if we can harvest this technology in the right way

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