Vital Content
Fintech Experts
Years of Experience
C-Suite Insights
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Let’s take a closer look at fintech—from the inside

CX Talks: Fintech explores the industry’s current environment, amid an eventful time and a propitious outlook.

Find out what’s keeping fintech leaders up at night. Learn how fintechs navigate CX. Discover what the future holds, and how fintechs are making it happen. 

All these through a range of exciting content we curated for you.

Register Now
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WATCH THE SESSIONS IN JANUARY 2023

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Fireside Chat
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Industry Meetup
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Featured Speakers
Sophie Wong
Account Director Financial Services & Point Carbon Zero Program Lead
Google Cloud Singapore
Sophie drives business growth, GTM strategy, and works with teams across Google and industry partners to bring best practices, enable customers to digitally transform, and solve for what is next. She is also the Point Carbon Zero Program Lead, helping catalyze the incubation and adoption of climate fintech solutions in Asia, bolster financial sector access to climate-related data, and deploy capital towards green and sustainable projects.
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Featured Speakers
Anton Dreyer
APAC Head of Partnerships Strategy & Operations
Stripe
Anton hails from South Africa and spent time helping African telcos build data insights. Being Stripe’s 7th employee in Singapore, he has witnessed Stripe’s growth in the region. Since 2016, Anton has been focused on the payments layer at Stripe; managing key strategic relationships with Stripe financial partners, pioneering market expansion, and building new payments products.
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Featured Speakers
Bianca De Jesus
Solutioning Director
TDCX
Bianca is at the helm of TDCX’s thought leadership strategy. She has published the organization’s first few e-books, produced its inaugural B2B event, and implements the vision of the company in this space. With 2 decades of CX practice, she has designed and carried out solutions to some of the world’s most loved brands.
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Featured Speakers
Loukas Tourkomanis
CX Consultant
New Sage Ventures
Loukas has spent his career in customer support, working for large scale BPOs and high growth tech companies such as Airbnb and Tiktok. He is currently a CX consultant working in the thought leadership space helping clients deliver value through research, outreach, and insightful content.
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Featured Speakers
Nikos Theodorou
Senior Director of Payments
Remote
Nikos leads the Payments team at Remote, facilitating payroll payments to 70+ countries, and contractor payments to 150+ countries. He is responsible for the strategy development and execution for all payments-related products, working with internal teams and external partners to build industry-leading experiences for all users of the Remote platform. Prior to Remote, Nikos led various cross-border payments initiatives at eBay.
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Fireside Chat
Fireside Chat
Recent headlines

Catch up on recent events where fintechs have been involved in

Balancing growth and innovation

How can fintech companies grow and innovate amidst stringent regulations?

Best practices in compliance and user experience

Improve the customer journey while being compliant with strict regulations

The Future of Fintech

What to get excited about in the coming years 

Achieving sustainability goals

Discover relevant sustainability strategies in fintech

Innovation and Collaboration

Discover some notable innovations from partnerships among fintechs

The intersection between CX and fintech - Full Coverage

Learn about how customer experience impacts fintech companies

Fintech trends for 2023

What lies ahead for fintech companies in 2023?

Fintech best practices for entering new markets

How to provide the best service for global markets with different policies

Fintech best practices for user experience

Make the customer journey as convenient as possible

CX Talks: Fintech: Prelude - Full Coverage
CX Talks: Fintech: Prelude - Overview on CX and Fintech
CX Talks: Fintech: Prelude - Fintech Challenges
CX Talks: Fintech: Prelude - High-Tech, High-Touch
CX Talks: Fintech: Prelude - Importance of Human Support
CX Talks: Fintech: Prelude - CX and EX
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Industry Meetup
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COMPLEMENT YOUR LEARNING OF THE FUTURE OF FINTECH

We’ve surveyed C-level executives from leading fintech firms globally, and distilled valuable insights into fintech and CX.

Read Rethinking Fintech Customer Experiences and learn about:

• Humanizing customer experience

• Technology and data in CX

• Streamlining organizations for CX, and more!

Download E-book
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Turn the discussion into action

We are an e-mail and phone call away, otherwise we’d love to host you at our campus!

Get in touch