TDCX uses cookies to track and analyze your use of the TDCX website. A cookie is a small text file that we store on your computer or mobile device and that contains data related to our website. It allows our website to “remember” your actions or preferences over a period of time, or it may contain data related to the function or delivery of the site. For example: if you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.
We use the following cookies:
Essential cookies. These are cookies that are required for our website to operate. They include, for example, cookies that enable you to log into secure areas of our website.
Provider | Cookie Name | Lifespan | Description |
| Cloudflare | __cfduid | 1 Year | This cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. |
| Cloudflare | __cfruid | Session | This cookie is a part of the services provided by Cloudflare, including load-balancing, deliverance of website content and serving DNS connection for website operators. |
Analytical/performance cookies. These allow us to recognise and count the number of visitors to the site and to see how they use our website when they are visiting it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Provider | Cookie Name | Lifespan | Description |
| Baidu Analytics | HMACCOUNT | Year 2038 | Track user ID cookie. For more information on how Baidu uses your data, please refer to: https://tongji.baidu.com/holmes/Analytics/%E9%9A%90%E7%A7%81%E5%90%88%E8%A7%84%E6%8C%87%E5%8D%97/%E7%99%BE%E5%BA%A6%E7%BB%9F%E8%AE%A1%E7%9B%B8%E5%85%B3Cookie%E5%88%97%E8%A1%A8/ |
| Baidu Analytics | Hm_lvt_* | 1 year | Track user historical access time. For more information on how Baidu uses your data, please refer to: https://tongji.baidu.com/holmes/Analytics/%E9%9A%90%E7%A7%81%E5%90%88%E8%A7%84%E6%8C%87%E5%8D%97/%E7%99%BE%E5%BA%A6%E7%BB%9F%E8%AE%A1%E7%9B%B8%E5%85%B3Cookie%E5%88%97%E8%A1%A8/ |
| Baidu Analytics | Hm_lpvt_* | Session | Track user current access time. For more information on how Baidu uses your data, please refer to: https://tongji.baidu.com/holmes/Analytics/%E9%9A%90%E7%A7%81%E5%90%88%E8%A7%84%E6%8C%87%E5%8D%97/%E7%99%BE%E5%BA%A6%E7%BB%9F%E8%AE%A1%E7%9B%B8%E5%85%B3Cookie%E5%88%97%E8%A1%A8/ |
| Google Analytics | _ga | 730 days | Distinguish users. For more information on how Google uses your data, please refer to: https://policies.google.com/technologies/cookies |
| Google Analytics | _gid | 1 day | Registers a unique ID that is used to generate statistical data on how the User uses the website. For more information on how Google uses your data, please refer to: https://policies.google.com/technologies/cookies |
| Google Analytics | _gat* | 2 years | Read and filter requests from bots. For more information on how Google uses your data, please refer to: https://policies.google.com/technologies/cookies |
| Hubspot | __hstc | 6 months | The main cookie used for tracking visitors. It contains the domain, HubSpotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). For more informaiton on how Hubspot uses your data, please refer to: https://knowledge.hubspot.com/privacy-and-consent/hubspot-cookie-security-and-privacy#analytics-cookies |
| Hubspot | Hubspotutk | 6 months | Keeps track of a visitor's identity. It's passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. For more informaiton on how Hubspot uses your data, please refer to: https://knowledge.hubspot.com/privacy-and-consent/hubspot-cookie-security-and-privacy#analytics-cookies |
| Hubspot | __hssc | 30 minutes | Tracks sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. For more informaiton on how Hubspot uses your data, please refer to: https://knowledge.hubspot.com/privacy-and-consent/hubspot-cookie-security-and-privacy#analytics-cookies |
| Hubspot | __hssrc | Sessions | Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie doesn't exist when HubSpot manages cookies, it's considered a new session. It contains the value "1" when present. For more informaiton on how Hubspot uses your data, please refer to: https://knowledge.hubspot.com/privacy-and-consent/hubspot-cookie-security-and-privacy#analytics-cookies |
| Microsoft Clarity | _clsk | 1 day | Connects multiple page views by a user into a single Clarity session recording. For more information on how Microsoft Clarity uses your data, please refer to: https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list |
| Microsoft Clarity | _clck | 1 year | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. For more information on how Microsoft Clarity uses your data, please refer to: https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list |
| Microsoft Clarity | CLID | 1 year | Identifies the first-time Clarity saw this user on any site using Clarity.For more information on how Microsoft Clarity uses your data, please refer to: https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list |
| YouTube | YSC | Session | Track views of embedded videos. For more information on how YouTube uses your data, please refer to: https://policies.google.com/technologies/cookies |
| YouTube | VISITOR_INFO1_LIVE | 6 months | Provide ad delivery or retargeting, store and track a User's identity, store and track interaction. For more information on how YouTube uses your data, please refer to: https://policies.google.com/technologies/cookies |
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your country of residence, your language. Disabling these cookies may prevent the TDCX website from displaying correctly and block us from storing preferences needed to display or disable certain features.
Provider | Cookie Name | Lifespan | Description |
| Zendesk | __zlcmid | 1 Year | Live chat widget on TDCX website. TDCX uses a live chat service provided by Zendesk. The collected data via Cookies are transmitted and stored by Zendesk. For more information on how Zendesk uses your data, please refer to: https://www.zendesk.com/company/customers-partners/privacy-policy/ |
| Twilio | Programmable Voice | 4 hours | Click-to-call function on TDCX website. TDCX uses the Programmable Voice service provided by Twilio. All cookies sent to Twilio will expire after four hours. For more information on how Twilio uses your data, please refer to: https://www.twilio.com/legal/privacy |
| Powerfront | inside-{CLUSTER} | 1 year | Unique Visitor identifier for INSIDE chat |
| Powerfront | inside-c1 | 0 day | Identifies the Visitor's browser's first-party cookie support for INSIDE chat. |
Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.
Provider | Cookie Name | Lifespan | Description |
| _fbp | 3 months | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| fr | 3 months | Used by Facebook to deliver, measure, and improve the relevance of ads. It also tracks conversion rates. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| datr | 2 years | Used to identify the browser for security and login purposes on Facebook and Instagram. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| _fbc | 2 years | Used by Facebook to store the last click and used for tracking users across devices to deliver targeted ads. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| sb | 2 years | Collects data to improve the user experience, ad targeting, and track user interactions across Facebook and Instagram. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| c_user | 2 years | Identifies the user and their session across Facebook and Instagram for advertising purposes. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| xs | 3 months | Stores session information for tracking user behavior and improving ad relevance. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| act | Session | Used to track actions such as logging in, which helps deliver personalized and targeted ads across platforms. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| presence | Session | Used by Facebook to track real-time interactions with the platform for advertising and content personalization. For more information on how Facebook uses your data, please refer to: https://www.facebook.com/privacy/policies/cookies?annotations[0]=explanation%2F1_common_cookies_and_uses | |
| Tiktok | _ttp | 1 year | Used by TikTok to store user preferences for personalized advertisements. For more information on how Tiktok uses your data, please refer to: https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en |
| Tiktok | tt_session | Session | Stores session information for tracking user activities on TikTok to deliver more relevant and personalized ads. For more information on how Tiktok uses your data, please refer to: https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en |
| Tiktok | ttclid | 1 year | Tracks TikTok user interactions with ads to optimize advertising strategies and improve ad targeting across devices. For more information on how Tiktok uses your data, please refer to: https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en |
| Tiktok | tc_referer | Session | Used to track user referral sources and optimize ad delivery based on where the user came from. For more information on how Tiktok uses your data, please refer to: https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en |
| Tiktok | s_v_web | Session | Tracks user interactions for serving targeted advertisements, especially on TikTok's mobile app and third-party websites. For more information on how Tiktok uses your data, please refer to: https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en |
| Tiktok | TikTok | Session | Tracks the performance of TikTok ads, stores user activity for future targeting, and helps optimize TikTok's advertising services. For more information on how Tiktok uses your data, please refer to: https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en |
| Tiktok | d | Session | Helps measure conversion rates from TikTok ads and tracks how users engage with the content to improve ad performance. For more information on how Tiktok uses your data, please refer to: https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en |
| bcookie | 1 year | Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| bscookie | 1 year | Used for remembering that a logged in user is verified by two factor authentication and has previously logged in. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| li_sugr | 90 days | Used to make a probabilistic match of a user's identity. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| lidc | 24 hours | To facilitate data center selection. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| UserMatchHistory | 30 days | LinkedIn Ads ID syncing. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| li_gc | 6 months | Used to store consent of guests regarding the use of cookies for non-essential purposes. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| AnalyticsSyncHistory | 30 days | Used to store information about the time a sync took place with the lms_analytics cookie. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| lang | Session | Used to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settings. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| li_fat_id | 30 days | Member indirect identifier for Members for conversion tracking, retargeting, analytics. For more information on how Linkedin uses your data, please refer to: https://www.linkedin.com/legal/l/cookie-table | |
| NID | 6 months | Show Google ads in Google services for signed-out users. For more information on how Google uses your data, please refer to: https://policies.google.com/technologies/cookies | |
| _gac_ | 90 days | Measure user activity and the performance of their ad campaigns. For more information on how Google uses your data, please refer to: https://policies.google.com/technologies/cookies | |
| _gcl_ | 90 days | Determine how many times users who click on their ads end up taking an action on our site. For more information on how Google uses your data, please refer to: https://policies.google.com/technologies/cookies | |
| YouTube | PREF | 8 months | Registers a unique ID to store user preferences, including the preferred language for YouTube, which helps personalize ads. For more information on how YouTube uses your data, please refer to: https://policies.google.com/technologies/cookies |
| YouTube | SID | 2 years | Used to store user session information and to track interactions for advertising and personalized content delivery. For more information on how YouTube uses your data, please refer to: https://policies.google.com/technologies/cookies |
| Bing | MUID | 1 year | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.. For more information on how Microsoft Bing uses your data, please refer to: https://support.microsoft.com/en-us/topic/third-party-cookie-inventory-81ca0c3d-c122-415c-874c-55610e017a6a |
1. THIRD-PARTY COOKIES
Third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, which we do not manage or maintain. These cookies are likely to be analytical/performance cookies.
If you agree to our use of cookies to track and analyse your use of our site, click the consent button. If you wish to refuse or disable our cookies, you may do so via your web browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Below is a list of links to the ‘Help’ section of some popular web browsers with explanations on how to change or block cookies:
2. Click the ACCEPT button to consent to the cookies as shown below:
This site uses cookies. By clicking ACCEPT or continuing browsing the TDCX website, I consent to cookies tracking as described in our cookies policy.
Last updated: 15 April 2025